MUMBAI (Reuters) - Popular social-networking site Facebook will open an office in India, joining a long list of international firms that have looked to tap a skilled workforce that provides support services at relatively cheap wages.
Facebook's office in Hyderabad will support users, advertisers and developers in India and around the world, the company said in a statement on Monday.Hyderabad also houses other foreign firms, including Internet powerhouse Google and software giant Microsoft, whose Indian employees work on everything from writing software codes to providing customer services at cheaper salaries than in developed nations such as the United States.Facebook, which lets users connect and share information with friends online, has emerged as one of the Internet's most popular destinations, challenging established players like Yahoo Inc and Google.
Facebook counts around 400 million users and has had large investments from Microsoft and from Russian investment company Digital Sky Technologies.More than 8 million of Facebook's total users are in India, the company's director of global online operations, Don Faul, said in a post on the Facebook blog.Seventy percent of the people using Facebook are outside the United States and are accessing the service from more than 70 languages, he said.Facebook's office in Hyderabad will supplement operations supported out of Palo Alto, California, Dublin, Ireland and a recently announced location in Austin, Texas."By having multiple support centers in a variety of time zones, we can provide better round-the-clock, multi-lingual support," Faul said.
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